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Frequently Asked Questions

While it is easy to buy water bottles from A&S Brands, the following most frequently asked questions would help you learn more about our products, policies, and the ordering process. If you do not find the answer to your question here, do not hesitate to contact us today. We will be glad to speak with you to answer any questions you may have regarding our products and services.


1. Why choose A&S Brands

A&S Brands combines simplicity and technical scope to deliver a wide range of the best-insulated water bottles that your imagination can only limit. Our principle is to research the entire market to find tested and trusted products from our global suppliers with the best value. We focus on simple shapes and, more importantly, low-weight water bottles.


2. A&S Bottles Origin

Our bottles are manufactured by certified global associates who have implemented and earned certifications for Quality Management System. We choose our partners carefully. Continuous dialogue is carried out to ensure work is done in conformity to the industry’s high standards for ethical business practices, quality and safety, and environmental responsibility. A code of conduct is agreed with our suppliers to ensure healthy, equitable, safe, and responsibly-managed conditions.


3. How do I clean my A&S water bottles?

The bottles are straightforward to clean. We suggest you rinse the bottle with tepid water after use, especially if you use your bottle to store a liquid other than water. For deep cleaning, we recommend you use a bottle brush, warm water, and mild soap. Once the bottle is washed, turn it upside down with the cap off to allow the water to drain.


4. How often should I clean my water bottles?

We suggest you clean your water bottles once per day to ensure it is germ-and-mould-free.


5. Will my Water Bottle Break If dropped?

A&S stainless steel bottles are shatter resistant. However, they can crack under extreme forces.


6. Are A&S water bottles dishwasher safe?

No. All painted bottles are generally not dishwasher safe. Any likely flaw or deformation coming from putting it in the dishwasher will void its warranty. Only un-coated stainless steel products are dishwasher safe.


7. Are all water bottles BPA-FREE?

Our water bottles are designed not to need any internal lining that could leach with time, thereby releasing unhealthy and harmful substances, like BPA. Our bottle’s caps and lids are also made from 100% BPA-FREE plastic.


8. Can I put my water bottle in the freezer?

You can put your water bottles in the freezer only for a short time. Liquids tend to expand when to freeze and can damage the materials of your bottle. Any resulting deformation will also void the bottle’s lifetime warranty.


9. How Long Will Liquids Remain Cold or Hot?

Hot liquids and cold liquids will stay hot and cold for up to 12 hours and 24 hours, respectively.


10. Can my logo be printed or etched on the bottle?

Unfortunately, A&S does not offer the service at the moment.


11. What sizes of water bottles do you offer?

The water bottle sizes we provide include 8oz, 12oz, 16oz, 20oz, 1 litre. Contact us for custom sizes.


12. Can I go international with my bottle?

Yes, provided it is empty. You can carry your water bottle on board.


13. Do you offer labelling options?

Yes, we do. Our Production team can provide labelling services.


14. What can I place on the label?

What you choose to place on your label is limited only by your imagination. These include illustrations, images, photos, logos, brands, promotions, co-branding, mission statements, slogans, advertising copy, pictures, coupons, etc. You decide, and we make it happen!


15. Are your bottles suitable for all beverages

Yes! The bottles can carry any beverage, cold or warm, carbonated or acidic, repeatedly without affecting the flavour of its content or releasing dangerous substances.


16. Do You Ship Internationally?

No. Presently, A&S only ships within the UK.


17. How do I track my order?

You can check your order progress by signing into your account. You can also click on the tracking ID in the email sent to you when your item is shipped.


18. How do I return an item?

Please refer to our returns policy page.


19. Can I order samples?

Absolutely. You can request samples online.


20. What is the price of your branded Water Bottles?

The water bottle pricing is set by our production team and will generally vary depending on the bottle purchase volume.


21. What is the minimum order quantity?

Our bottle production team sets minimum order quantities but typically starts in the hundreds of bottles.


22. Can I become your Water Bottle distributor in the UK?

A&S is always looking for eligible distributors to help us reach business owners in their area. If you would like to become a

distributor, contact us through our contact page and let us discuss.


23. Can I modify my order

Sure! If you changed your mind or gave incorrect shipping details at checkout, you can still change your order within 20 minutes after order placement.


24. Are you a member of Companies House?

Companies House is the UK’s registrar of companies. They incorporate and register company information and make it available to the public. A&S Brands is a registered water bottle company with Companies house, so you safe.


25. How do I make a payment?

A&S Brands accepts payment through PayPal and Stripe payment. Visit our Website; select the branded water bottles of your choice, and then checkout.


26. What is the best way to reach you?

You can reach A&S through email here and Instagram, Facebook, and Twitter.


What are you waiting for?

Contact us today and start an inquiry or shop here. One of our friendly support staff will be glad to help with your order.